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How To Determine The Quality Of Elder Care Services

Author: Elder Services Of Okaloosa County | | Categories: Ageing Services , Home Health Care Agency , Senior Care

Blog by Elder Services of Okaloosa County

When considering eldercare and companionship services, you need to make sure you have chosen the correct assisted living facility or home care service provider, one with no hidden problems. It is wise to do your research, shop around, and weigh your options, ensuring you or your loved one can recuperate and get the care needed.

Apart from elder support services that include assistance with groceries, medication, personal care, and light housekeeping, companionship services are equally critical to a patient’s long-term well-being. However, everyone is not called to be a caregiver. So to help you identify the best elder care service provider and assisted living facility in your area, we have explained how to determine the quality of companionship services.

1. The company’s dedication
Caring for the elderly necessitates the utmost dedication and compassion from all involved, including the health care agency. Ways to go about researching the eldercare establishment you have in mind include speaking to people who have worked with them, checking online reviews, and reading testimonials on their website. Doing your homework will give you a better understanding of the company’s goals, the competence and experience of their staff, and what to expect from their caregivers.

2. Their caregiver’s empathy and kindness
After you have chosen the right care service provider and begun to use their services, the attitudes of the caregivers and staff are the next most critical determiners. Are they attentive and consistent, compassionate and ready to serve? How tolerant are they when issues arise? Do you feel like you can be honest with them? The caregiver you are assigned needs to be empathetic, kind, and communicable. Having a heart-to-heart talk can give you a picture of what to expect and their ability to relate to your current situation.

3. The quality of their facilities and services
Finally, when looking for professional care for yourself or your loved ones, look at the facilities the assisted living center offers. For example, room size, available utilities, meal menus, etc., along with their services, like medication supervision and activity schedules, are all great indicators of quality and patient well-being. Similarly, in the case of home care, ask questions regarding the services offered, such as personal care, delivery of meals, companionship services, and in-home respite, to ensure the best possible care and fulfillment of your needs. Also, remember to ask your caregiving agency if they will be sending the same individual to assist or if different caregivers will provide this service over the weeks and months. This can often be a point of contention.

There you have it, three ways to determine the quality of the elder services you seek. If you follow these steps, you should find it easier to scope out a dependable assisted living facility or in-home care services for yourself or your loved ones. For the best elder services in Fort Walton Beach, reach out to Elder Services of Okaloosa County. Established in 1971 by a group of concerned citizens who identified an unmet need in the elderly community, we are a licensed provider of an array of non-medical and social services for the frail, at-risk, or recuperating persons to remain in the preferred setting and comfort of their home. Our elder care services are available across Fort Walton Beach, Destin, Mary Esther, Crestview, Niceville, Valparaiso, and the surrounding areas.

To learn more about our services, please click here or get in touch with us by clicking here.